Rates & Policies

Base Rates

* to print our rates download the Base Rates PDF and Rate Policies PDF

Cargo

Oversize packages $5-$10 +$1 per zone.

Xerox Box	.................................................	$5.00
Bankers Box	.................................................	$10.00
10-20 lbs	.................................................	$5.00 + $1.00 per zone
20-30 lbs	.................................................	$10.00 + $1.00 per zone
30 lbs	.................................................	+ - At rider discretion
Cargo Bike	(can carry up to 250 lbs)..........	$20 drop charge plus applicable rates
Multiple Riders	.................................................	Charged applicable rates for each rider

Wait Times

First 5 minutes of wait time is complimentary, $.50 per minute thereafter.

Additional Zones

Zones are separated into East/West areas with Zone 1 (downtown) as the center. Zone crossing from East to West or vice versa are additive (example: Zone 3 West, crossing to Zone 2 East would be a Zone 4). Deliveries Mauka of the H1 freeway are charged an additional Zone.

Cutoff time for Afternoon Standard Delivery Rate.

Zone 1 = 4:00 pm
Zone 2 & 3 = 3:30 pm
Zone 4 & 5 & 6 = 3:00 pm

Round Trip

A round trip is charged 2X the base rate.

Extra Stop(s)

Base rate is charged at furthest Zone rate.

Multiple envelopes/packages coming from the same pickup location and going to the same destination address requiring only one signature counts as a single delivery charge.

Each additional stop is $3.00

Wrong Addresses

Extra Stop rates apply to wrong addresses.

Wait time fees may also apply.